I never take for granted the trust and responsibility our clients put in us. It starts with that first enquiry, our response to the first question, the information we give and the advice that then follows.
Brokerage is a process of procedures that we have to ensure is professionally adhered to, but the beauty is in the detail.
At the end of this article are a series of pictures from a recent sale we completed and then carried out the service and preparation for the coming season before we hand her over to the family who eagerly await their new addition to the family.
We organised the quotes for the Insurance negotiated on their behalf for their berth, in house tuition with Captain Ben Harris on a 5 day skipper course for the whole family and delivery to their home berth.
We carried out a full hull and topsides polish, anti-fouled the bottom, burnished the props and rudders replaced the decals serviced the engines and generators and upgraded the engine room fire system from the older style Halon to the CE approved automatic fire system as recommended by the clients surveyor, all ready for the season ahead.
We really enjoy being able to offer a comprehensive range of after sales services to our clients as this cuts out what can be a lot of time and energy organising all the trades needed to carry out service and repairs, organising boat movements and sourcing parts. We know that we save our clients time and money and give them peace of mind that there new pride and joy is being taken care of.
We were totally new to the boating world and were somewhat daunted by not only the buying process but also the post purchase issues. Darren and his team have been excellent in sorting out everything from the insurance to the skippering course. We cannot praise them enough. We really look forward to dealing with them in the future. A really 5 star post sales service. Many thanks!” - Stilwell family


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